pjoke Responsible Gaming — Your Control, Your Decision
pjoke believes that entertainment should always be safe. We place the highest importance on the well-being and peace of mind of every player — because responsible gaming means keeping control alongside the fun.
pjoke's Pledge for Safe Entertainment
pjoke is more than a gaming platform — it is a responsible environment where entertainment is enjoyed safely. We believe online betting should be a fun experience, not a source of problems. That is why we provide tools and information to help you make informed decisions.
When gambling begins to cross the line of entertainment and starts having a negative impact on daily life, that is an important signal. At pjoke, we help you recognise that moment and provide the tools to take the necessary steps. Our goal is to keep every player's experience positive and in control.
On this page you will learn how to set deposit limits, how to take a temporary break, and what the process is to close your account completely if needed. Our 24/7 live chat support is always here for you.
Watch out for these warning signs
- Placing more bets to try to recover money you have lost
- Hiding your gambling from family or friends
- Betting with money meant to pay bills or debts
- Feeling uncomfortable or anxious when you are not playing
- Spending more time or money than you intended
- Neglecting work, studies, or relationships
The Control Tools at Your Fingertips
Set a Deposit Limit
You can set a limit on how much you deposit per day, week, or month. Once set, the limit takes effect immediately. A waiting period applies if you want to increase the limit.
Financial ProtectionTime-Out Break
If you feel you need a short break, you can take a time-out from 24 hours up to 30 days. During this period you will not be able to log in or place bets. Your account is reactivated automatically once the break ends.
Temporary BreakSelf-Exclusion
If you feel you need a longer break, choose self-exclusion. Through this process your account will be fully closed for a set period and no promotional communications will be sent to you.
Long-Term ProtectionSession Time Limit
Set a duration for each gaming session. When the limit is reached you will receive an automatic notification and the session will end automatically. This is an effective way to prevent spending too much time playing.
Time ManagementLoss Limit
Set a limit so that no more bets can be placed after you have lost a certain amount. This feature protects you from further losses in an emotional moment. Setting a loss limit is the first step toward mindful betting.
Financial ProtectionReality Check Notifications
At set intervals you will receive a summary of how long you have been playing and how much you have wagered. This reminder keeps you aware of your current situation.
Awareness21+ Age Policy — For Adults Only
Opening an account at pjoke and participating in any form of betting is only permitted for those aged 21 and above. This is not just a policy — it is our responsibility.
Keeping minors away from gambling is one of our top priorities. Parents can use parental control software on their children's devices and keep their login credentials secure.
Steps to Protect Minors
- Always keep your login password private and never share it with children.
- Always log out of your account when a gaming session ends.
- Avoid using a password manager on shared devices.
- Install parental control apps such as NetNanny or Qustodio on your child's device.
- Have an open conversation with family members about the risks of online gambling.
- If a minor attempts to use the account, notify the support team immediately.
How to Get Help When You Need It
If you feel gaming is having a negative impact on your life, follow the steps below. The pjoke support team is always ready to guide you in the right direction.
Assess Yourself Honestly
Compare your own experience with the warning signs listed above. An honest self-assessment is the first step toward change.
Set Limits on Your Account
Activate a deposit limit or session limit. These take effect immediately and help you regain control.
Contact Support
Speak directly with pjoke's live chat. Our trained team provides support in Bengali, with complete confidentiality.
Activate Self-Exclusion
If needed, request that your account be closed completely. This is a brave and the right decision.
Our Support Team Is Always Here
24/7 Live Chat Support
Connect with pjoke's live chat at any time of day for any question or issue. Our team can assist in both Bengali and English. All responsible gaming requests are handled with the strictest confidentiality.
Contact by Email
For any matter related to responsible gaming, write to us by email:
[email protected]
Your request and identity will be kept completely confidential. You can also apply by email for deposit limits, time-outs, or self-exclusion.
The Core Principles of Responsible Gaming
Play for Entertainment, Not for Income
Do not treat gambling as a source of income. Gaming at pjoke is a form of entertainment — like watching a film or enjoying a sport. Only bet what you can afford to lose without it causing you problems.
Set a Budget in Advance
Before starting a gaming session, decide the maximum amount you are willing to spend. When you reach that limit, stop — whether you are winning or losing. This habit makes a big difference over the long term.
Do Not Try to Recover Lost Money
The tendency to place more bets after a loss to win back money ("chasing losses") is very dangerous. Accepting a loss and ending the session is the best decision.
Keep a Balance with Other Activities
Always give priority to family, friends, work, and hobbies. If gaming starts to take their place, that is a warning signal. Maintain balance in your life.
Do Not Bet with Borrowed Money
Never place bets using a credit card, loan, or borrowed money. Only use surplus personal savings that, if lost, will not affect your daily life.
Do Not Bet When Emotional
Avoid gaming when you are feeling sad, angry, or agitated. Being in a positive mental state leads to better decisions and keeps the gaming experience enjoyable.
Enjoy Safely — Start at pjoke Today
When you game responsibly, the experience stays positive. Browse our cricket betting, slots, and live casino sections to find the games you enjoy. If you ever need support, we are always here.